Refund policy

At Play Retro, we prioritize your satisfaction. We accept returns or exchanges only if the item was damaged during shipment or if it has a technical malfunction. Our 7-day return window ensures peace of mind after receiving your item.

If your product arrives faulty or damaged, please contact us at info@playretro-game.com within 7 days following reception of your order. We'll assist you with a return label and instructions. All returned items must be in original packaging. For any return questions, reach out to us anytime.